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Judy Brauning’s Cancer Journey: The Missing Referral That Exposes Healthcare’s Biggest Blind Spot
An 81-year-old patient’s journey through cancer care raises a provocative question: Why is healthcare investing in AI to manage administrative failures instead of preventing them upstream? “The next challenge for clinical AI is not only better task performance, but better operational follow-through across the care journey.” -Saif Khairat and Charles Safran, in a peer-reviewed perspective published in npj Health Systems on August 5, 2026.