Eversource and Avangrid are proposing a controversial shift from fixed reconnect caps to percentage-based payments, igniting a fierce debate on affordability and customer support in Connecticut.
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Utilities ask PURA to remove reconnect caps and use percentage-of-arrearage payments
Eversource and Avangrid proposed lifting fixed reconnect caps ($1,000 non‑hardship; $400 hardship) in favor of percentage‑of‑arrearage minimums, arguing caps limit upfront collections and increase long‑term arrears; advocates warned percentage payments on very large arrears are unaffordable and urged income‑based approaches.
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